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{"Title":"Events Calendar","Icon":null,"Colour":null,"Introduction":null,"BannerImage":null,"StreamName":null,"HideWallpaper":false,"WallpaperIcons":[],"Streams":[],"User":{"ID":null,"Name":null,"CompanyName":null,"HasEmail":false},"Organiser":{"ID":null,"Name":null,"CompanyName":null,"HasEmail":false},"IncludeGuests":false,"IncludeAddedBy":false,"ShowPendingOffersOnly":false,"ShowHistory":false,"ListEventGroups":[{"Month":{"ID":"July2026","HasValue":true,"Month":"July","Year":2026},"Events":[{"ID":991,"MainType":{"ID":2,"Name":"Swim","ShortName":"Swim","GlyphClass":"fas fa-swimmer","Colour":"rgb(0, 90, 152)","FgColour":"rgb(255, 255, 255)","IsAvailable":true,"Label":"\u003cspan class=\u0022label\u0022 style=\u0022background-color: rgb(0, 90, 152); color: rgb(255, 255, 255);\u0022 title=\u0022Swim\u0022\u003e\u003ci class=\u0022fas fa-swimmer\u0022\u003e\u003c/i\u003e \u003cspan 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Event Non-attendance
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Diagnose Sign-up Issues
This popup helps you diagnose issues that people may be having signing up to this event. It will tell you exactly why
certain people can't sign up or can't access particular sign-up options or classes.
Diagnosis
Classes
Options
Diagnosing ...
Admin Sign-up to
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Sign-up Option
Select the option that will be used for the sign-up of all of the selected attendees
Indicate how each of the attendees being signed-up will pay.
Select people to sign-up to the event
Select the people you would like to sign up to the event. When you click "Add" the selected people will be added to the list below.
You can then add more to the list and remove individuals where necessary. Once the list is complete, click the Sign-up button to
get them all signed up.
Name
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Purchase Add-ons
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Description
Unit Cost
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Paid For?
Qty
Description
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Your purchase has been placed in the basket.
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Code
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Edit Add-on Purchase
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Cancel Add-on Purchase
This will cancel the add-on purchase below in its entirety and create refund payments if necessary.
Change Sign-up Cost Option
Most cost options cannot be set until the sign-up has been confirmed.
You are setting the cost for to attend the whole series.
£
Unit cost before any surcharges or discounts.
Surcharge (or discount, if negative) already applied to purchase.
Net purchase cost including any surcharges or discounts.
Tokens
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The selected is already allocated to .
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will end up with no allocated .
Edit notes for
sign-up:
= required
Amend Event Sign-up Form
Withdraw from Event
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At least one sign-up is for the whole series. What do you want to do?
Undo Sign-up Withdrawal
Undo Sign-up Withdrawals
Each status can only be enabled if applicable to all sign-ups selected for undo. If you want a status that is not enabled, cancel and try Undo on the individual sign-up instead.
Move Event Sign-up
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
The cost entered here should be the full cost of the new sign-up; not the difference from what they have already paid
for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
Move Multiple Sign-ups
Various events
Various dates
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
The cost entered here should be the full cost of the new sign-up; not the difference from what they have already paid
for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
If there was already a purchaser for each sign-up then the same purchaser will be used, otherwise the purchaser will be set to the attendee.
To set alternative purchasers, cancel and move each attendee individually.
Issue a RefundClear/Reduce Sign-up Charge
This operation will cancel the associated sign-up purchase(s). How much of a refund do you want to issue?
Note that an actual due refund will only be created if the member has already paid.
Note:
If you do not issue a refund for the full amount, then the member will remain liable for the balance.
Sign-up
Net cost including and surcharges or discounts applied.
Net amount paid by member i.e. amount paid minus any refunds already paid back.
The purchaser remains liable for this amount and must arrange payment.Nothing owed by the purchaser.
Add-ons
Qty
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Cancel & Refund?
Options
If this box is checked then any Tokens awarded by virtue of this purchase will be revoked.
Event History
Time
Attendee
Lifecycle Status
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Notes
Updating User
Record Payments
Pay with Tokens
£
Refund Issued
A due refund record has been created. You should go to the Manage Payments page to record
payment of this refund.
Cancel Event
WARNING! THIS WILL CANCEL THE EVENT FOR EVERYONE!
By default, all attendees will receive a notification that the event has been cancelled.
If you choose not to refund all here, individual full or partial refunds can still be issued manually.
Warning! For payments made directly through myClubhouse integration, this will refund the money immediately. The third-party processors may still keep any fees paid.
Event Cancelled Successfully!
Action Required!
Paid Refunds
The first 20 are shown below.
Purchaser ID
Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Unpaid Refunds
The first 20 are shown below.
Purchaser ID
Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Un-Cancel Event
WARNING! THIS WILL UN-CANCEL THE ENTIRE EVENT!
All attendees will receive a notification that the event has been un-cancelled.
Synchronise Sign-ups to Participant List
To be Signed Up
Name
Sign-up
Result
MEMBERJUNIORNON-MEMBER
To be Withdrawn
Name
Withdraw
Result
MEMBERJUNIORNON-MEMBER
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Message Me
Use this form to send an email to another member. You may only send to one member at a time.
Your registered email address will be passed on to this member but you may also include alternative contact details.
Note: Emails sent via the website are not entirely private. A copy of every email is held on the database and this can be
accessed by certain swimming club administrators using the Sent Emails page.
Another email address which the recipient can use to contact you.
Other contact details which the recipient can use to contact you e.g. phone number.
Save View Configuration
The code is used in the URL of the page to identify the view to be displayed.
It should be a short text value.
Select the members, roles, security levels or member lists with which you wish to share the view config.
If set, then this will be the default view for those people with whom it is shared, unless they
have set their own personal default.
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has been added to family group:
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One or more of the requested Membership applications require approval.
You will be emailed if your request has been approved and, at that point, you will be able to view and accept or reject
the membership offer and proceed with payment.
will be emailed once the request has been approved and, at that point,
they will be able to view and accept or reject the membership offer and proceed with payment.
Subscriptions have been automatically approved and have been added to your basket. Please now proceed there to make payment.
You have requested one or more group membership subscriptions. You should now use the
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Request Linked Membership
Add Page to Main Menu
Select the item before which the new menu item should be inserted.
If set, then the menu item will have a dividing line inserted above it.
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Profile Page to add a new card.
Mark as Paid
GoCardless Direct Debit —
scheduled to be collected automatically by GoCardless. There is no need to record manually unless the GoCardless notification has been missed.
If you do record it: entering the GoCardless payment reference (e.g. PM...) will allow the duplicate notification to be safely ignored.
If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.
Stripe —
scheduled to be collected automatically by Stripe. There is no need to record manually unless the Stripe notification has been missed.
If you do record it: entering the Stripe charge reference (e.g. ch_...) will allow the duplicate notification to be safely ignored.
If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.
Scheduled Electronic Payment
scheduled to be collected automatically by . There is no need to record manually unless the provider's notification has been missed.
If you mark it as paid and the automatic collection also succeeds, the payment may be recorded twice.
GoCardless Direct Debit
Stripe
—
RE: : GoCardless Direct DebitsStripe paymentsPayments via
are normally recorded automatically.
There is no need to record manually unless has been missed. Please enter the exact payment reference where possible. Payments with different references must be recorded separately.
Marking this payment as paid will automatically create the next repeating purchase and due payment.
£
Refunds may be recorded using negative amounts.
Allocation to Due Payments
Select the due payments that are covered by this received payment.
£
ID
Purchaser
Purchase
Amount
Due Date
Allocated Amount
— scheduled for automatic collection
£
No due payments.
Applied Discounts
Fill Missing Payments
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Error:
Subscription
is .
Confirmed payments
Already recorded
To be recorded
Payment subscription(s):
—
inactive
All payments are recorded, but the subscription is no longer active
and at least one payment subscription is still marked active.
Click Proceed to deactivate it and cancel any future due payments.
All confirmed payments are already recorded.
Payment
on
is for .
This amount doesn't match the sum of the payment subscriptions. Please enter how the amount should be distributed:
Payment Subscription
Suggested
Actual Amount
Total entered
Enter 0 for any subscription whose payment has not been collected — it will be marked inactive.
Coombe House Leisure
SWIMMING CLUB